Skip to main content
Exam Structure

In order to upgrade the skills and proficiency of the young generation and also to provide them awareness to explore about various career options the CBSE has started offering 40 courses at Senior Secondary level. The skill education envisions imparting the procedural knowledge and skills to the students that will enable students to excel and emerge successful in real situation of both work and life.

It works towards imparting an education that is holistic, meaningful and skill oriented which instils among the youth a sense of usefulness and responsibility. You can choose either one or two or three skill subjects from skill electives. You have to choose other elective subjects from academic electives.

Subjects that cannot be taken together

  • Physics (042) and Applied Physics (838)
  • Chemistry (043) and Applied Chemistry (839)
  • Mathematics (041) and Applied Mathematics (840)
  • Informatics Practice (065) and Information Technology (802) or Web Application (803)
  • Business Studies (054) and Business Administrations (833)

This course is a planned sequence of instructions consisting of Units meant for developing employability and vocational competencies of students of Class XI opting for vocational subject along with general education subjects. Part B has six units.

Part B: Vocational Skills (50 Marks)

UNIT I: INTRODUCTION OF OFFICE, OFFICE MANAGER, ORGANISATIONAL CHARTS AND MANUALS (8 MARKS)

  • Meaning of Office, Functions and Importance
  • Changing Scene – Paperless Office and Virtual Office
  • Centralization and Decentralization of office services - advantages and disadvantages
  • Qualities and Functions of Office Manager
  • Organizational Chart and Office Manual - advantages and disadvantages

UNIT II OFFICE – SPACE AND ENVIRONMENT MANAGEMENT (8 MARKS)

  • Office Layout, Open and Private Office - advantages and disadvantages
  • Front and Back Office
  • Elements of Office Environment-
    • Ventilation
    • Office Lighting - Natural and Artificial Light
    • Cleanliness
    • Sanitation
    • Heating and Air Conditioning,
    • Noise - Internal and External
    • Health
    • Safety - First Aid Box, Fire, Accidents etc.

UNIT III: OFFICE FORMS AND STATIONERY (8 MARKS)

  • Office Forms
    • Meaning, importance and advantages of Office forms
    • Computerization of office forms
    • Principles of Form Designing
  • Office Stationery
    • Methods of purchasing stationery
    • Purchase Procedure
    • Storing Stationery
    • Control on consumption of stationery
  • Maintenance of Stock Register
  • Physical verification of Stock

UNIT IV: COMMUNICATION (8 MARKS)

  • Meaning, Importance and Types of communication
  • Elements of communication Process
  • Methods of communication
    • Verbal (Oral and Written)
    • Non Verbal
  • Characteristics of Effective Communication
  • Barriers to Communication
  • Telephone Etiquettes

UNIT V: OFFICE MACHINES (8 MARKS)

  • Meaning, advantages and disadvantages of Mechanisation
  • Factors in selection of office machines
  • Kinds of Office Equipment / Machines

UNIT VI: CORRESPONDENCE – BUSINESS AND GOVERNMENT (10 MARKS)

  • Business Correspondence - meaning, importance and essentials
  • Parts of Business Letter
  • Types of Business letters
    • Enquiry Letter
    • Quotation Letter
    • Placing an Order
    • Execution of Order
    • Adjustment Letter
  • Display of a Business Letter
    • Indented Style
    • Fully Block Style
    • Semi Block Style
  • Writing Job Applications and Resume
  • Government Correspondence
    • Official Letter
    • Demi-Official Letter
    • Memorandum
    • Notification
    • Office Order
    • Circulars
    • Endorsement

Syllabus for Class